Zigpoll
Overview
Zigpoll is a lightweight survey platform for teams that need direct customer feedback. It delivers multilingual, embeddable questionnaires via websites, email, or SMS to capture responses when they matter. Integrated AI summarizes open answers, calculates NPS, and highlights emerging trends for faster decisions. Connectors for common ecommerce and CMS platforms help link feedback to marketing and product actions.
Use cases
- Collect post-purchase feedback to improve ecommerce conversion and retention.
- Track NPS and customer satisfaction to guide marketing strategy.
- Gather product and UX feedback to inform roadmap priorities.
- Analyze open-text responses to surface trends and prioritize actions.
How it helps
- Reduce time to insight with automated summaries and trend detection.
- Improve conversion and retention by addressing issues identified in responses.
- Centralize feedback from web, email, and SMS to streamline decisions.
- Prioritize work with clear NPS, charts, and exportable dashboards.
Key features
- Capture timely feedback with lightweight, embeddable surveys for web, email, and SMS.
- Save analysis time with AI-driven Data Analytics that summarize open responses and trends.
- Customize surveys without code and trigger questions at key user moments.
- See NPS, charts, and dashboards to prioritize conversion and retention work.
- Integrate with Shopify, WordPress, and common marketing stacks to close the feedback loop.
Pricing
Offers a freemium tier with paid plans for advanced features. Check the official site for current details.
Why to choose Zigpoll?
Fast, multilingual surveys combine with AI summaries and a GPT-trained model on response data to surface actionable insights tied to marketing and product decisions.
