WhatsApp Chatbot
Overview
WhatsApp Chatbot converts WhatsApp into an automated customer channel for small teams and e-commerce sellers. Non-technical users build conversation flows with a drag-and-drop editor and connect AI models to answer common inquiries. The system supports multiple languages, smart routing to human agents, and integrations for CRM and payment workflows.
Use cases
- Recover abandoned carts and share order status for online stores.
- Qualify and route sales leads before agent follow-up.
- Handle common support questions and FAQ automation.
- Book appointments and send confirmations via WhatsApp.
How it helps
- Reduce response time with 24/7 automated replies and handoff rules.
- Free team bandwidth by qualifying inquiries before escalation.
- Serve international customers with automatic translation and localized replies.
- Keep records and follow-ups consistent by syncing conversations to other tools.
Key features
- Faster responses via 24/7 automated messaging and smart routing.
- No-code drag-and-drop builder for quick flow creation and updates.
- Trainable knowledge base for accurate, context-aware answers.
- Automation integrations with CRMs, Zapier, and payment gateways.
- Multi-language auto-translation to support global customers.
Pricing
Freemium plans are available with paid tiers for advanced features. official site Check the official site for current details.
Why to choose WhatsApp Chatbot?
WhatsApp Chatbot centralizes WhatsApp conversations into configurable workflows so small teams can reduce manual replies and qualify leads before handing off to agents.
