WhatsApp CRM

Overview

WhatsApp CRM layers a CRM over WhatsApp Web to organize conversations with tags, custom tabs and conversation filters for sales and support teams. Built-in tools include an AI-driven warm-up process to reduce account risk, smart bulk messaging that varies content and timing, and bi-directional translation for multilingual chats. The platform also extracts leads from maps and offers message drafting assistance to speed responses.

Use cases

1. Capture and qualify leads from WhatsApp conversations for follow-up.
2. Manage sales pipelines and track customer stages directly from chat.
3. Run targeted outreach while reducing deliverability risk with AI safety features.
4. Provide multilingual customer support with instant translations.

How it helps

• Reduce time spent searching chats by organizing conversations with tags and tabs.
• Improve message deliverability and account safety through automated warm-up.
• Accelerate outreach with templated, varied bulk messages to reach more prospects.
• Reply faster to international customers using real-time translation.

• AI account warm-up to lower ban risk and improve deliverability.
• Native CRM overlay with tags, custom tabs and conversation filters.
• Real-time bi-directional translation for multilingual chats.
• Smart bulk messaging that varies copy and timing to avoid spam filters.
• Lead scraping from maps and tools that optimize Sales outreach and follow-up.

Freemium model with a limited free plan and paid tiers. Check the official site for current details.